MUNIRATU IDDRIS

Seasoned Administrative Professional & Operations Specialist
Accra, GH.

About

Highly accomplished Administrative Professional with 8+ years of experience delivering exceptional executive support and optimizing operational efficiency across diverse sectors. Adept at leveraging advanced AI productivity tools and automation to streamline workflows, manage complex schedules, and coordinate critical projects. Proven ability to enhance productivity and maintain meticulous attention to detail, driving seamless operations and confidential information management for high-level stakeholders.

Work

Freelancer
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Administrative & Operations Consultant

Accra, Greater Accra, Ghana

Summary

Currently providing high-level administrative and operational support to diverse clients, leveraging advanced tools to enhance efficiency and project delivery.

Highlights

Organized and managed complex calendars, appointments, and travel arrangements for multiple high-level executives, ensuring seamless scheduling and timely execution of critical tasks.

Managed daily email correspondence for clients, ensuring timely responses, efficient organization of inboxes, and effective communication flow.

Coordinated and facilitated a high volume of meetings, including preparing comprehensive agendas and distributing accurate meeting minutes to all stakeholders.

Conducted in-depth research for various projects, compiling data, synthesizing findings, and presenting clear, actionable insights to support strategic decision-making.

Streamlined administrative processes by integrating AI tools and automation, resulting in an estimated 20% increase in operational efficiency and workflow optimization.

Provided comprehensive administrative and project management support for ongoing initiatives, consistently ensuring timely completion and adherence to project milestones.

Mohbuild Company Limited
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Personal Assistant

Accra, Greater Accra, Ghana

Summary

Serving as a dedicated Personal Assistant, managing comprehensive administrative and logistical support for a principal to ensure seamless daily operations.

Highlights

Managed complex administrative tasks, including scheduling appointments, coordinating travel arrangements, and handling email correspondence for a principal, optimizing their daily workflow.

Served as the primary point of contact, efficiently managing and filtering all incoming communications and requests to ensure the principal's time was maximized for critical priorities.

Assisted in planning and organizing over 10 personal and professional events, including meetings, conferences, and social gatherings, ensuring meticulous execution and positive experiences.

Provided comprehensive support by handling personal errands and general administrative duties, ensuring the principal's daily needs were consistently met and operations ran smoothly.

Ghana Standards Authority
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Business Development Officer

Accra, Greater Accra, Ghana

Summary

Contributed to business development initiatives by conducting research, providing customer service, and ensuring adherence to industrial standards.

Highlights

Collaborated on impactful research for 'The Made in Ghana Logo Project,' contributing to a comprehensive report that informed national branding strategies.

Conducted in-depth research and presented key findings to departmental leadership, enhancing strategic decision-making and project direction.

Provided exceptional customer service and managed communication for over 50 daily inquiries via phone, effectively resolving issues and improving stakeholder satisfaction.

Performed high-volume data entry using Microsoft Access and Excel, ensuring data accuracy and enabling statistical analysis for departmental reports.

Undertook detailed consignment inspections and market surveillance on manufactured goods, identifying non-compliance and ensuring adherence to national quality standards.

Conducted periodic visits to over 15 companies to assess and ensure strict adherence to industrial welfare, health, and safety procedures.

Volunteer

Mother of All Nations
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Volunteer

Accra, Greater Accra, Ghana

Summary

Contributed to community development through educational and wellness programs.

Highlights

Participated in educational programs designed to improve literacy and numeracy skills for underserved communities, impacting over 50 participants.

Conducted health and wellness workshops for community members, promoting healthy lifestyles and increasing awareness on critical well-being topics.

Contributed actively to various community development initiatives and outreach programs, supporting local empowerment and social welfare projects.

Education

AltSchool Africa
Online, Remote, Ghana

Diploma

Data Analysis

ALX
Online, Remote, Ghana

Certificate

AI for Career Essentials

ALX
Online, Remote, Ghana

Certificate

Virtual Assistance

Divaloper-Online
Online, Remote, Ghana

Certificate

Web Development with WordPress

University of Ghana, Legon
Legon, Greater Accra, Ghana

Bachelor of Arts

Geography and Resource Development with Linguistic

Languages

English

Skills

Administrative Excellence

Calendar Management, Task Prioritization, Project Coordination, Meeting Facilitation, Email Management, Travel Arrangements, Executive Support.

Technical Proficiency

Google Workspace, Microsoft Suite, Trello, Asana, Slack, ChatGPT, Airtable, Mailchimp, WordPress, Canva, Salesforce, AI Productivity Tools, Python, SQL, QGIS, ENVI, ClickUp, Tableau, Microsoft Access, Microsoft Excel.

Communication Mastery

Verbal Communication, Written Communication, Professional Correspondence, Presentations, Customer Service, Stakeholder Communication.

Organizational Savvy

Attention to Detail, Organizational Skills, Multitasking, Workflow Optimization, Confidentiality Management.

Problem-Solving

Creative Problem-Solving, Proactive Approach, Issue Identification, Challenge Resolution.

Business Development

Market Research, Data Analysis, Customer Relations, Quality Assurance, Compliance Monitoring.